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Resources & Services: Computing

FAQ (Frequently Asked Questions)

 

    Printing / Plotting / Scanning

  1. How do I print or plot from the computing labs at the College of Architecture and Urban Planning?
  2. Where can I get high quality, large format color output? Where can I get slides, prints and negatives scanned for me?
  3. I'm a student in the Architecture Department. How do I send output to the printers / plotters in the Archnet IOC (Architecture Hall 015)?

    4. Hardware / Lab Issues

  4. How do I sign up to borrow computing equipment from the Architecture & Urban Planning Library?
  5. Where in CAUP can I find a particular software package or unusual hardware?
  6. What computing facilities are available in the College of Architecture and Urban Planning?
  7. Where can I find online manuals for CAUP computing equipment?
  8. How can I check the schedule to see if CAUP computing labs and/or equipment are available?
  9. How do I use the permanently mounted projectors in Gould Hall 100, 208J, 322, and 435?
  10. How do I use the permanently mounted projectors (Sharp model XG-MB70X) in Gould Hall Digital Commons, 110, 114, 424, 442?
  11. How do I use the SmartBoard in Gould 102?

    12. Software Issues

  12. Where can I download UW-provided software (antivirus programs, the UW software kit for dial up Internet access (UWICK), Internet applications, etc?
  13. I'm having odd problems with software in one of the CAUP labs. What shall I do?

    14. Network Access / Novell

  14. How do I log on to the Novell server (Jabba)?
  15. How can I change my password on the Novell Server (Jabba)?

    16. E-Mail

  16. How do I check my UW email?
  17. How do i filter my UW Email?

    18. Other

 

  1. How do I print or plot from the computing labs at the College of Architecture and Urban Planning?

    Have a look at our Printing page.

  2. Where can I get high quality, large format color output? Where can I get slides, prints and negatives scanned for me?

    For output, check out the various printing and plotting options on our Printing page. For scanning, we have slide, legal, tabloid and a 40" large format scanners in the Digital Commons.

    Alternatively, the Locke Computer Center in Health Sciences has slide, legal, and tabloid scanners, along with several printing and plotting options. They charge for their services. For more information, including a map on how to get there, click their home page link: http://depts.washington.edu/hsasf/computing/locke.html.

  3. I'm a student in the Architecture Department. How do I send output to the printers / plotters in the Archnet IOC (Condon Hall 609)?

    At the moment, you need to use one of the Architecture Studio workstations. We're working on a way to make it possible for folks to print from Gould Hall to the Archnet printers and plotters, but it doesn't work yet. For more information, check out the Archnet web page.

  4. How do I sign up to borrow computing equipment from the Architecture & Urban Planning Library?

    Have a look at the CAUP Student Computing Loaner Program page.

  5. Where in CAUP can I find a particular software package or unusual hardware?

    Have a look at our CAUP Software / Hardware page.

  6. What computing facilities are available in the College of Architecture and Urban Planning?

    7. Have a look at our Facilities page.

  7. Where can I find online manuals for CAUP computing equipment?

    Have a look at our Facilities: Hardware page.

  8. How can I check the schedule to see if CAUP computing labs and/or equipment are available?

    Check out the CAUP Calendar.

  9. How do I use the permanently mounted projectors in Gould Hall 100, 208J, 322, and 435?

    In each of these rooms, you'll find a small control panel mounted in the wall near the room's ethernet port...

    1. Press the red power button near the right end of the panel. The adjacent red indicator light will go out, the projector's fan will start, and (in a minute or so) a green indicator light will light.
    2. While waiting for all this to happen, connect the cable that's dangling from the panel to your computer.
    3. Make sure the green indicator light near where the cable connects to the panel is lit. If it isn't, press the button with the white dot that's near the place where the cable connects to the panel. The green light next to this button should light.
    4. Turn on your computer. (If you turn on your computer before connecting the cable and waking up the projector, the computer may not be able to figure out that the projector's there, and you may need to reboot it to get it to see the projector.)
    5. You may need to press a special key sequence on your computer to get it to send a signal to the projector -- this usually isn't necessary for Macs, but with Windows machines, the key sequence is often Fn-F8.
    6. You may also need to set the resolution on your computer to match the projector: 1024 x 768. Refresh rates of 75Hz or less seem to work best.
    7. If you have difficulties, please let one of the CAUP Computing consultants know. They're in the Digital Commons in the basement of Gould Hall, or you can call 3-8531 or email caup@u.washington.edu
    8. There are manuals available...

      Projection Link PL300 Quick Reference (pdf)

      Projection Link PL300 Manual (pdf)

    When you're done projecting, simply press the red power button on the control panel, disconnect the cable from your computer, and coil the cable neatly -- feeding the end thru the loop formed by the cable anchor near the panel so the connector doesn't rest on the floor.

  10. How do I use the permanently mounted projectors (Sharp model XG-MB70X) in Gould Hall Digital Commons, 110, 114, 424, 442?

    1. Verify that the projector unit has the power turned on by confirming the power indicator light is red. If this light is not illuminated contact a CAUP Computing consultant for assistance.
    2. Using the provided remote control hit the green 'On' button.
    3. The power indicator light on the projector should now turn green, and will take a few minutes to warm up.
    4. Connect your computer to the provided video extension cable.
    5. You may need to press a special key sequence on your computer to get it to send a signal to the projector -- this usually isn't necessary for Macs, but with Windows machines, the key sequence is often Fn-F8. If your computer is unable to detect the presence of the projector it may be necessary to restart your computer.
    6. When you are finished, disconnect your laptop from the video cable and press the red 'Standby' button on the projector remote control, then press 'Standby' again when prompted by the projector.
    7. If you have difficulties, please let one of the CAUP Computing consultants know. They're in the Digital Commons in the basement of Gould Hall, or you can call 3-8531 or email caup@u.washington.edu
    8. For more information regarding the operation of the projector, please refer to the product manual.

  11. How do I use the SmartBoard in Gould 102?
    1. Roll the SmartBoard to where you want to use it. Note that it has an umbilical cord to provide power and network connections -- please try not to roll over or step on this cord. Also please do not use the laptop shelf on the left side of the SmartBoard as a handle -- you'll risk breaking it off.
    2. Press the power button near the right end of the panel (just below the screen). The adjacent green light will begin to blink as the projector warms up.
    3. About four inches to the left of the power button is a button you can use to select the input. Press this button repeatedly until the green LED lights up next to the input you want to use (either the self-contained computer or a laptop you've attached (see steps 4 and 5 below)).
    4. You should see a bundle of cables sheathed in a woven black tube and draped over the laptop shelf. Connect the video cable from this bundle to your computer. You may also connect the network and/or audio cables if you like -- the SmartBoard has a built-in amplifier and speakers, and is connected (via the umbilical cord) to the building's ethernet.
    5. Turn on your computer. Note that you may have to press a special key sequence to get it to send a signal to its external video port. As the computer boots, you should see an image on the screen.
    6. If you have difficulties, please let one of the CAUP Computing consultants know. They're in the Digital Commons in the basement of Gould Hall, or you can call 3-8531 or email caup@u.washington.edu

    When you're done with the SmartBoard, please turn it off by pressing the power button. The adjacent green light will begin to blink, and the SmartBoard will do its shutdown sequence (which takes several minutes -- but you don't have to wait around for it to finish). Disconnect the cables from your computer, and drape them over the laptop shelf. Roll the SmartBoard back into its corner, being careful to not use the laptop shelf as a handle, or to run it into anything.

  12. Where can I download UW-provided software (antivirus programs, the UW software kit for dial up Internet access (UWICK), Internet applications, etc?

    Go to http://www.washington.edu/computing/software/, which is the main UW software download page. From there, you'll be able to download the UWICK modem dialup software kit along with other software for which the University has a site license.

  13. I'm having odd problems with software in one of the CAUP labs. What shall I do?

    Let us know! Please send email to caup@u.washington.edu, or call the CAUP Computer Consulting number, 3-8531, for help.

  14. How do I log on to the Novell server (Jabba)?

    Click here for step by step instructions on logging into the CAUP Windows server. Pictures too!

  15. How can I change my password on the Novell Server (Jabba)?

    Check out the Novell password instructions.

  16. How do I check my UW email?

    The easiest way is to use WebPine. You can get to this through your MyUW page, or directly by going to http://webpine.washington.edu.

    If you prefer a character-based terminal interface to your email, you can use the MacSSH or BetterTelnet programs on the Macintosh, or the SSH Telnet program on the Windows computers. Once you've established a terminal session to one of the UW Uniform Access computers (e.g. Dante) using one of these programs, you can run Pine to work with your email.

  17. How do i filter my UW Email?

    Check out the UW Email Filter Instructions Here.

  18. Do you have any advice for purchasing a new computer system?

    Check out the CAUP computer purchasing tips page, Here.

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